Ebay app on phone not displaying work Ebay account | Report eBay Technical Issues

philb_76 · 2025-07-15T23:50:18.598000Z

I have been given access to my work ebay account and can see it in my personal account on a pc, however on my phone I can only see my personal account. I would like to be able to see the work account on my phone but don't know how (I have already tried uninstalling the app and reinstalling). Second problem, is I cannot find where to add the code after a buyer picked up goods as the Arrange pickup banner does not allow any data entry, nor can i scan their code with my phone because of the first issue. Can someone please help?

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Ebay app on phone not displaying work Ebay account | Report eBay Technical Issues | eBay Australia