eBay is screwing up my listings | Report eBay Technical Issues

lezned-toycollector · 2025-03-29T03:43:55.847000Z

A couple of weeks ago, I noticed eBay had removed some of the embedded images from my listings. While a massive inconvenience and extremely time consuming, it wasn't difficult to revise each listing and replace the images. Then in the evening of Thursday 27th March, a new issue arose. Every item I revise ends up being bar-$tar-dized by eBay once the revision is submitted. I end up with random font sizes, styles, colours, bold text, line spacings, text spacings, etc.. Basically, they randomly target anything at all that can possibly be screwed up. Nothing is safe. I really don't want bold, italic hot pink font - or lime green Times New Roman (8) randomly tossed in with grape purple Arial (14), and alternating black and red bullet points. After spending countless hours trying to fix the stuff up, using 3 different browsers, classic site, mobile site and app, I've discovered that it only happens to listings with bold font in the description - as much as 1 single character activates the issue. If I remove all bold font, the problem doesn't arise. Remembering that eBay advise using bold font for sub-headings - which is exactly what I am trying to do - this now poses a whole new issue. During the listing creation for a DVD, when the UPC number is added to the item specifics, the draft is automatically updated with quite a lot of pre-filled information and refreshed. This step activates the aforementioned unwanted changes. Apart from removing all bold font from every listing, does anyone have any suggestions on how to fix this issue?

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eBay is screwing up my listings | Report eBay Technical Issues | eBay Australia