Ebay messages not sending all of a sudden
Summary: The discussion revolves around an issue with eBay messages not being sent, as indicated by the subject title. The thread includes exchanges between participants dom-4100, padi*0409, and *casey*, although no specific details or solutions were shared in the content.
cant send messages to my buyer all of a sudden, it shows up with an error message. Tried both from mobile and on desktop. Might be a problem tomorrow on the day i was supposed to drop off my item to the buyer. Can't even tell if the buyer already received my messages numerous times due to me trying to get my message to send but its just not showing up. Can i at least see my buyers messages if he messaged me? honestly kinda baffling that ebay has this sort of problem with its basic peer to peer messaging system.
*casey*
·1 year agoIt may be a glitch so do as Padi has advised but
Has the buyer paid ?
When you look at their feedback page, is the buyer still registered ?
dom-4100
OP1 year agoyeah i try looking into what padi says tomorrow as i dont have to reply immediately, buyer paid and i think registered (can see all of their feedback)
*casey*
·1 year agoIt would show at the top of the buyer's feedback page, next to their user ID, if they were no longer registered.
I asked that question because of the item you sold , which is often targeted by scammers, and especially as you're a new seller.
You'll need to protect yourself against item not received cases for pick ups so have you read this ?
https://www.ebay.com.au/help/selling/posting-items/setting-postage-options/local-pickup?id=4181#section1
and signed up for managed payments ?
https://www.ebay.com.au/help/selling/getting-paid/getting-paid-items-youve-sold?id=4814&st=3&pos=1&q...
dom-4100
OP1 year agooh man now im abit worried :(. I thought it was odd that the buyer offer to and paid immediately but i might be overthinking. doesn't say whether or not the buyer is registered on their feedback page just that they were a member since july 2003 . ill make sure to ask for the Ebay QR code token tomorrow when we meet. they also do have a noticeable pattern of positive reviews from different sellers that look the same unless thats normal for ebay.
*casey*
·1 year agoSorry, I didn't mean to worry you, I was just explaining what can happen.
Don't overthink the immediate payment as plenty of buyers pay straight away.
dom-4100
OP1 year agoahh thank you anyway for letting me know, the links were helpful.
padi*0409
·1 year agoIn the last 5 minutes I received a message from a seller and replied to it with no problems.
Perhaps try clearing cache and cookies then rebooting your computer.
I'm on WIN 10 with Firefox.