File exhange not accepting new enforced Baby sizes that contain "Months"
Summary: daisychainclothingkids raised an issue with eBay's file exchange not accepting children's sizes formatted with months, such as "12-18 Months," while years-based sizes work fine. They expressed frustration that eBay enforced standardized sizes but didn't ensure the file exchange support for them. twyngwyn acknowledged the difficulty, while another participant, pnc75, mentioned broader issues with the new size system. daisychainclothingkids shared the dilemma of incorrectly listing sizes or not listing them at all due to this error.
The eBay file exchange will not let you upload their forced children's sizes of 9-12 Months, 12-18 Months, 6-9 Months etc.
eBay has gone to all the effort of standardising sizes and forcing you to comply with these sizes, but they haven't bothered to fix the file exchange properly so you can actually upload these sizes.
It works fine for the years: 2-3 Years, 3-4 Years etc.
But as soon as you try and upload a size with Months in it, the file exchange won't allow it and says:
Error - ""12-18 Months"" is not a valid value for Size. Select a value from the available options.
I am curious if anyone else who uses the File Exchange has come up with a workaround in the meantime?
I am guessing the relevant people at eBay are not even aware of this error, despite my attempts to let them know through the conventional support channels.
pnc75
·1 month agoThe whole new sizes thing is a mess. So many discrepancies and sizes not available.
daisychainclothingkids
OP1 month agoWe only list kids sizing, but given size 1 is no longer accepted and anything with months in it (the new forced standard) is throwing an error so 12 months, or 9-12 Months or 12-18 Months won’t be accepted, I’ve either got to list size 1 as 2-3 years (not ideal) or not at all, which is the current option. I’m amazed that nobody at the back end bothered to test this before enforcing the new sizes. I’m curious to see how long it takes to resolve this.
twyngwyn
·1 month agoSorry, I posted a link at just past 2pm……hopefully not too much longer to be approved 🙄
daisychainclothingkids
OP1 month agoThanks for replying! Have you noticed that the file exchange doesn’t work for ages containing months? The error message is not very helpful and I’m using the exact same terms as suggested by the file exchange and contained in the dropdown for acceptable sizes. 🤷🏽♂️
daisychainclothingkids
OP1 month agoHi, I never saw that link? Is there something in terms of a workaraound that you know of for kids sizes with "months" in them? I would love to get this resolved.
twyngwyn
·1 month agohttps://share.google/2Di117BnW8sWbWsR7