Market Connect App Error
Summary: mywearclothingco posted about an issue with the Market Connect App, which was followed by responses from davewil1964, *casey*, and sandypebbles. The discussion involved troubleshooting steps and possible solutions to resolve the error, highlighting technical support and some suggestions from participants. mywearclothingco acknowledged the responses and seemed receptive to the shared advice, indicating a collaborative effort to solve the issue.
I've been tring to connect to an ebay agent for over 2 hours to fix an issue that apps team at market connect said I need to contact ebay for but it keeps saying agent connect error. Is there any
other way to contact ebat tech support.
This is the error I get
Thank you for your patience. I have tried republishing the product but still eBay is returning this error : Input data for tag <Item.ShippingPackageDetails.WeightMajor> is invalid or missing. Please check API documentation
Kindly contact eBay seller support and provide them the error message above. Because when we check with our team, the data that they are asking for is already filled out.
*casey*
·7 months agoIf you're dropshipping, please read all the rules
https://www.ebay.com.au/help/policies/selling-policies/third-party-fulfilment-policy?id=4718&srsltid=AfmBOoqViJQJhARibk-lU4ff0MyuXlj3-pBEiZYzv8KcX6rCU3WfiDqv
mywearclothingco
OP7 months agoIts not drop shipping its products from our shopify store.
*casey*
·7 months agosandypebbles
·7 months agoYour photos scream otherwise
You will lose buyers by using photos from rubbish sites like Temu rather than your own photos
I know I would hit the back button real fast if I saw those
davewil1964
·7 months agoTry again in office hours.
eBay don't man their support in the evenings.
Or manually upload your single listing, filling in the boxes yourself. It seems a bit of overkill to use an API.
mywearclothingco
OP7 months agoThanks for that information