Hi,Would appreciate it if anyone has anyone ideas or guidance on an ongoing (for months) issue I have had regarding messaging. If a buyer has not purchased from me, but wants to ask a question, it seems I am not able to be contacted by many potential buyers. A message comes up to them that tells them I am not accepting messaging. I have changed nothing, done nothing different and have been using ebay over 20 years as a seller. I have attempted so many times to get Ebay to sort it out, so please...

earl_dean, if you haven’t already done so, can you double-check your Manage Buyer Communication settings? Link: https://www.ebay.com.au/cnt/ManageBuyerCommunicationJust in case you haven’t taken a look at those settings lately… and ensured that “Send you messages on eBay while they're shopping” (under What your buyers can do) is enabled with YES. You might even want to try the “turn it off and then on again” for that setting. If you’ve already gone through that (and I suspect you proba...

Messaging - buyers cannot reach me | Report eBay Technical Issues

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Messaging - buyers cannot reach me | Report eBay Technical Issues | eBay Australia