Not getting email notifications, for sales and search alerts | Report eBay Technical Issues

oldsneakers · 2024-07-27T03:48:38.946000Z

Happening to me right now, 27/7/2024 ..started on approximately 17/7/2024 was on live chat for 45 minutes....and they eventually admitted it is an Ebay bug and they are "working to resolve it asap" Not getting alerts for sales or messages is no big deal, I have 3 stores and I'm in them every day, so I still my messages via Ebay, BUT not getting saved search alerts is a big problem, as that's how I buy my stock ( for one of my other stores) It also leads me to think that if I'm not getting notifications of saved searches, then there's a chance my customers are also not getting notification for THEIR saved searches, which may explain why my sales have fallen by nearly 50% in the last 7-10 days.

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Not getting email notifications, for sales and search alerts | Report eBay Technical Issues | eBay Australia