I wondered if anyone else is having recent issues with the refund process as a seller. I have had issues on and off for a month or two, but the past week whenever I issue a refund (which I do as way of providing discount to customer) it says it's processing, but then I never get a notification to say it's gone through. Each time I'm having to contact ebay who then say they have to escalate it, then they say they have to push it through manually. I asked why this is happening but have not been given a reason. So I wondered if it's just a glitch on my account or if others are having same issue. One I had a couple of weeks ago was a customer cancelled, so I approved the cancellation, and thought no more of it - then a week later received a notification saying that it couldn't be processed. Then I couldn't re-cancel or refund, customer couldn't do anything on their end. After many contacts with ebay, and no one was able to advise what the problem was, it eventually went through. It's just getting very frustrating having to contact customer service every day to ask them to manually process the refund!