SKU Field will show for Team Members under MUA, option to click, but does not show
Summary: lifestylefodder noted an issue where the SKU field is visible to team members under MUA with an option to click, but the field does not actually display any information. twyngwyn responded twice, but no further details or solutions were provided in their responses.
Since Friday 3PM Melbourne Time, all my team members in the Philippines with multi user access have not been able to see / update the SKU Field in draft listings (new or existing), the SKU toggle is enabled and can be toggled on or off, but makes no difference in visibility, however the Subtitle one does work fine.
We have tried multiple accounts, multiple browsers, refreshed cache, logged in and out, we have tested for our other clients as well and same issues.
2 comments
twyngwyn
·1 year agoFrom the U.S. boards: https://community.ebay.com/t5/Report-eBay-Technical-Issues/Not-able-to-see-activity-logs-for-team-access-multi-user-account/m-p/35212757#M144818
twyngwyn
·1 year agoI’m sorry I can’t help, but will bump your question.
Friday is maintenance day, so eBay generally ‘fiddle’.
You could try Help at top of page, for a ‘live chat’….ask for a supervisor if you get no joy.
Good luck!