Why does EBay push Sendle to sellers when they are consistently so terrible?

Question

A quick search through this site shows how Sendle is completely useless with terrible buyer supprt.

After some really bad experiences, I want to avoid sellers using Sendle, but you only find out if they use Sendle after your purchase.

How can this be legal or fair?

daydreams_12 · Accepted Answer

Check postage section of listing and see what seller has listed on there. However, some will put Aust Parcel and then send via sendle.

I am with you and am not interested in using them at any cost.

You can always get a quick message off to seller and ask. I have done that many times if I am in doubt.

1_2-go · Answer

I agree Sendle simply does not deliver to all addresses in Australia and when they do deliver it takes up to, 3 times longer than Australia Post. My recommendation and what I will personally do from now on, is message a seller before bidding to get an assurance that they will use Australia Post. If they prefer to use Sendle then I will not purchase from them. End of story!