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    • Buying & SellingChevronRightIcon
    • SellingChevronRightIcon
    $30 voucher promotion
                     

    When I went to list item for sale on 12th June, there was promotion indicating sell $100 and get $30 voucher. I clicked on it and it told me I had 10 days to make this sale. I got on chat with one of the operator to clarify this and I was told that I was participating. Today, I got on chat to see progress and operator told me that I can only participate if I received invitational email.  So, my question is, why the Hell did that pop up for me to click on and operator told me that I was participating and will receive the voucher on 28th June?

     

    Its clear case that I have been lied to and mislead... Surprise, surprise.. I love surprises..

    sukuki-6
    sukuki-6
    103View listings
    Posted 8 years ago · Edited 8 years ago·Last reply 3 years ago
                                           
             
    4 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    justkidzbiz

    justkidzbiz

    ·8 years ago
    View listings

    Another case of eBay CS having no idea of what they offer.

     

    Similar happened with the $1 Sunday promo where ppl were accepting the promo but after listing items they were only showing in the "free lnsertion fees promo". One person got told they won't get credits for anything that sells whereas another got told all they had to do was contact eBay to get the excess fee credit!

     

    Who knows maybe one day, someone in ebay world will advise CS staff what their promos are! 

                                           
    chahor-94

    chahor-94

    ·3 years ago
    View listings

    I was given a $30 credit by Ebay. I bought a DVD called Sputnik for $13.60. So the $30 voucher should have covered the cost of this DVD I bought. I actually had to pay $1.24 for this DVD and when I tried to spend the other $17.64 I was told by EBay that I had already applied the code. Ebay are a law unto themselves and I don't think they realise they are violating Australian Consumer Law.

                                           
    padi*0409

    padi*0409

    ·3 years ago
    View listings
    @chahor-94 wrote:

    ..................and when I tried to spend the other $17.64 I was told by EBay that I had already applied the code. Ebay are a law unto themselves and I don't think they realise they are violating Australian Consumer Law.

     

    And I'm guessing you couldn't be bothered reading the T&C's for that voucher.

                                           
    davewil1964

    davewil1964

    ·3 years ago
    View listings

    ...Or that is unlikely to be the same voucher issue from over FOUR years ago, when eBay Plus didn't exist.

                                           
                                                                                     
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