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6 digit pin given to the buyer
Summary: The discussion revolves around a topic titled "6 digit pin given to the buyer". berylmabel initiated the conversation, but the exact content of their post is unavailable. Several participants including imastawka, davewil1964, countessalmirena, and others engaged in the discussion. However, the details of the responses are also unavailable, leading to a lack of specific insights into the direction or conclusions of the conversation. Overall, the engagement indicates interest in the subject but lacks visible content to further understand the context or outcomes.
What am i supposed to do with this 6 digit pin number the buyer sent me after they had picked up the item? I can't find anywhere to put it in.
kh-stanley1
·2 years agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.
Thank you for understanding.
paper-jack
·3 years agoJust had an item picked up, wrote down the 6 digits shown to me by the buyer . This time when I logged in to note item as 'sent' the words "picked up on 7/3/2023" came up above the menu. I added a "note to self" with the 6 digit code.
Looks like they have at last done something sensible for those of us who do not have or want a smart phone.
paper-jack
·3 years agoI have been informed by Ebay that at the moment there is no provision to insert the digits by using a desktop device. Instead if one doesn't have the app (and or a smart phone), the advice given is to tick both item sent and payment received boxes. (I suppose the item has been sent away with the buyer......)
It would be so easy if they added options 'item picked-up' and 'cash payment received' - an 'enhancement' that would be useful instead of the constant fa*ting around with the way things look.
If you, like me, really want to insert the digits for an item, you could contact ebay and use online chat to get the transcript proving you advised them of the 6 digits. A rather cumbersome method I'd only use for a higher priced item or if the buyer caused me to think it wise.
*sons_n_daughters*
·3 years agoEven marking the item as paid and sent, a buyer can still open an INR because there is no tracking.
paper-jack
·3 years agojust repeating what I was told by ebay, hence the chat to get the 6 digit code recorded.
jaqeke
·2 years agoOhhh Okayy
davewil1964
·2 years agoVery useful information a year on.
countessalmirena
·3 years agoeBay says:
❝If you don't want to use the app, ask the buyer to sign a copy of the eBay order form at the time of pickup.❞
It is ridiculous that the code cannot apparently be scanned or entered manually into the order without the app. It’s another example of very poor site implementation or simply very limited thought going into the architecture of it.
domino-710
·3 years agoHow would that work - anyone could sign. ??
berylmabel
OP3 years agoHowever, I didn't know about the pin until the buyer got home and too late to sign, can do next time if it happens. So, the onus is on the buyer to record not the seller? I would think it should be both. I could not find a place to email ebay and ask questions, didn't even know it was going to you guys. I am a very intermittent seller so not as savvy as perhaps you are.
sandypebbles
·3 years agoThe email for eBay is bot automated, so it is useless
It is not about being savvy as much as it is reading the selling basics if you don't know, or if it has been a while since you sold as things are always changing
eBay Community (as it says at the top) is the member to member forum
So if you don't know, or are unsure of something , it is far better to ask here
People here (unlike eBay CS staff actually have experience using eBay)
CS staff type from pre-written scripts and often give incorrect 'advice'
Hopefully you have at least completed sign up to Managed Payments
And be aware the buyer can easily open and win an item not received dispute since you have no tracking and no proof of delivery
davewil1964
·3 years agoMy buyers have a QR code that I'm supposed to scan. I refuse to use the eBay app, which is needed for the QR, so I don't.
Nobody's shafted me yet.
imastawka
·3 years agoOffering local pickup | eBay