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    96 hours for offers to expire now ??

    Anyone else experiencing this ??? EBAY HAVE TOLD ME ON THE PHONE THIS ONLY APPLIES TO THE UK.BUT I ONLY LIST AND ONLY SELL TO AUSTRALIA

    youwantit_iwantit
    youwantit_iwantit
    10508View listings
    Posted 4 months ago·Last reply 4 months ago
                                           
             
    9 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    sandypebbles

    sandypebbles

    ·4 months ago
    View listings

    eBay told you garbage from a pre-written script, no matter how much you shout about it, that is how it is

     

    Everyone who contacts eBay will get a scripted reply, pre written, pulled up as the 'best answer' to the question asked

     

    The staff do not know policies, changes etc etc, are poorly trained and rarely have experience as buyers and/or sellers

     

     

    Other members here have provided you with facts

     

    If you rather believe what was said to you from a script, rather than what is really happening, other members cannot help you

                                           
    youwantit_iwantit

    youwantit_iwantit

    OP4 months ago
    View listings

    Well we have it whether we like it or,shame they dont teach buyers to actually decline an offer when they dont want it instead of just taking there watch now 4 days before you can send an offer on it again

                                           
    countessalmirena

    countessalmirena

    ·4 months ago
    View listings

    In fact, it’s not a new phenomenon. There’s a post on these boards dating back to 2024 with the same issue.

     

    https://community.ebay.com.au/t5/Selling-on-eBay/Send-eligible-offers-changing-from-48-hrs-to-96-hrs-Who-else-has/qaq-p/2589438

     

                                           
    countessalmirena

    countessalmirena

    ·4 months ago
    View listings

    eBay CS reps are on the lower rung of up-to-date information. They respond from scripted reply sheets, and unfortunately don’t have detailed knowledge of many situations that eBayers encounter, nor do they have much authority.

     


    That’s in regard to live human eBay CS reps. Almost like a Sleeping Beauty, these live human CS staff are hedged about with the thorns and thistles of bot agents who handle the attempts of many an eBayer seeking help. Whether you chatted with a human CS rep or a potted-answer-regurgitating bot, I’m not surprised you received the response that you did.

                                           
    *casey*

    *casey*

    ·4 months ago
    View listings

    The 96 hour offers   were introduced on the  UK and the US sites a long time ago.

     

    I  can confirm that I put an item of yours on my watch list and have received a  96 hour offer from you.

     

    Unless someone knows otherwise,  this is an AI Overview:

     

    eBay Australia is currently A/B testing a change where seller-initiated offers to watchers last for 96 hours (4 days) instead of the standard 48 hours. While many offers still default to 48 hours, some sellers have reported this extension to 4 days, which can lock up items for longer. 
     
    Key Details on eBay AU Offers:
    • Offer Duration: While traditionally 48 hours, the new testing period can make them 96 hours.
    • Targeting: Offers can be sent to watchers on the eBay app.
    • Limits: Sellers can send offers to a maximum of 25 watchers at a time.
    • Flexibility: The 96-hour period applies to seller-initiated offers ("Send offer" button), which is separate from buyer-initiated best offers. 
     
    As this is an A/B test, not all users will experience the 96-hour duration, with many still operating under the 48-hour rule. 

     

                                           
    youwantit_iwantit

    youwantit_iwantit

    OP4 months ago
    View listings

    Hi Casey i already know that  but i want to know why my offers have changed from 48 hours to 96 hours when Ebay says we are not on 96 hour offers in Australia

                                           
    lezned-toycollector

    lezned-toycollector

    ·4 months ago
    View listings
    @youwantit_iwantit wrote:

    Hi Casey i already know that  but i want to know why my offers have changed from 48 hours to 96 hours when Ebay says we are not on 96 hour offers in Australia


    Considering that you admit to already knowing the answer to your question, what exactly is the point of asking it again? 

                                           
    domino-710

    domino-710

    ·4 months ago
    View listings
    @youwantit_iwantit wrote:

    Hi Casey i already know that  but i want to know why my offers have changed from 48 hours to 96 hours when Ebay says we are not on 96 hour offers in Australia

    Read Casey's post again - it does concern Aus.

                                           
    *casey*

    *casey*

    ·4 months ago
    View listings
    @youwantit_iwantit wrote:

    Hi Casey i already know that  but i want to know why my offers have changed from 48 hours to 96 hours

     

    Because  , as outlined in my post, eBay appear to be 'testing' the 96 hours  offer in Australia

     

    "EBAY HAVE TOLD ME ON THE PHONE THIS ONLY APPLIES TO THE UK."

     

    Which is absolute rubbish of course as   eBay UK is NOT the only site with 96 hour offers

     

    As the countess has pointed out, the agents read from a script, with very little knowledge

     

     

                                           
                                                                                     
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