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A buyer has scammed me on ebay and received a refund but now won't return my designed handbag
Summary: molliedog7 started the discussion expressing frustration over being scammed by a buyer on eBay. The buyer received a refund for a designed handbag but has not returned the item. anthem_996r and other participants responded, but the contents of those messages are not specified.
I have been fighting to get my Prada crossbody bag or my money returned to me for the last two and a half months.
Please see the records of the conversations I have had with Ebay and the buyer. You refunded the buyer on their false claims and I straight away appealed the decision as I know the item I sent was in excellent condition and as I suspected their is some sort of scam happening. I have had the return postage funds in their account since12th August and sent them multiple messages to send me the tracking details of the return. Paypal has advised that the email address that they have given me to put the return postage fees in has not been activated. They have my expensive bag and refund and I cannot find anyone to help me with this!!!!!You were quick to take their word on something and with them having no records or other dealings with Ebay yet their was no consideration given to my 100% feedback on everything I have sold through Ebay. I need either my money refunded or my bag returned!!! Sellers have just as many rights as buyers and Ebay needs to sort this situation out. So far there has been nothing solved with your service team and I find this appalling. PLEASE have someone contact me asap to have this problem rectified.The situation is in effect that I have had something stolen through your website and you are doing nothing to help me!!! I have been told twice that I was to receive a refund and then I was told that the person I spoke to will need to have counselling regarding the reply. I am at my wits end and so stressed over this situation! In the hard times we are in I cannot afford to lose $700 and my family are really struggling with this economic blow to us. I have been totally transparent with eBay the whole time and I need to have this issue revisited again. I have attached the email verification that the buyer sent me but unfortunately it won't let me attach the Paypal screenshot saying that the account hasn't been verified. PLEASE can someone help me.
kh-syedse
·2 years agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread, if you wish to continue to discuss this topic.
Thank you for understanding.
evobeth0
·2 years agoThis happened to me too. EBay do nothing to help. It’s a total joke. I lost my $2,000 designer shoes to a dodgy seller who plays the game. Because they completely scammed me. I reported it to eBay but they will do nothing. The buyer lied to me, knowing I was a new eBay seller, demanded that I immediately refund them for their purchase of my designer shoes. I asked whether the shoes would be returned to me and they reassured me. Unbeknownst to me, forced me to refund and had no intention of returning the shoes. The designer shoes were clearly shown with all their marks (they were mostly fine with a few marks) in my detailed photos. I won the eBay dispute but by then it was too late because had already made me refund them.
anthem_996r
·5 years agoIt gets worse in 2021!
Ebay has cut paypal out altogether, in Australia at least.
Now ebay holds sale funds as a stakeholder, says the funds are available then sends the money to your nominated bank account at their leisure.
When the 'not as described' scam happens ebay just gives the money back to the buyer and, you guessed it, they keep the item that they have falsely claimed was damaged.
Not even stating that pictures form part of the description in the listing will help you as a seller - no matter how perfect the photos show the goods to be.
Anthony
evobeth0
·2 years agoSuch a shame, it’s really disappointing that they let buyers get away with this
davewil1964
·2 years agoMaybe read up on how eBay works.
Specifically seller protection. And returns