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A lesson on overcharging on postage
Summary: The discussion, initiated by ljhosking, concerns the topic of overcharging on postage. Participants, including erici_81, repentatleisure1952, and sandypebbles, engaged in the conversation but did not provide additional details or resolution on the subject. The specifics of the discussion remain unclear as the content of the responses is not detailed.
I’ve been selling online for 15 years, I have never deliberately overcharged on postage and if my postage quote was higher than the actual postage, I have always refunded. Postage is postage is postage, it’s not up to sellers to add costs to postage ie: packing, eBay and PayPal fees or as I’ve seen petrol costs to drive to the PO. I was overcharged $11.70 on postage, postage quoted $20, postage on parcel $8.30. Item was damaged because she didn’t box it as she said she would. Everyone told me “good luck getting that back, PayPal won’t give a partial refund for postage” Well.....PayPal did give me the refund, I sent PayPal screen shots of the messages between the seller and I where the seller states “eBay policies allow me to add costs to postage to cover my costs” wrong thing to write. eBay and PayPal do not allow sellers to add their eBay or PayPal fees to the postage, that goes against their polices. PayPal is starting to enforce this now and I recieved my refund last night. The seller is lucky I didn’t send the item back for a full refund, fair is fair. Add all costs to the item your selling, not to postage. I hope this stands as a lesson
kh-syedse
·1 year agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread, if you wish to continue to discuss this topic.
Thank you for understanding.
erici_81
·1 year agoI dont think it is unfair for a seller to add a reasonable charge for packaging but i think this should be transparent. I recently purchased an item and wanted to share.
Ebay seller in Australia was selling packets of 40g Mild Mince Curry Powder. Shipping $12.90 for a standard parcel delivery. Australia Post's Standard Parcel Post service is 2-3 Busines Days to my postcode. Seller had 5 left. If I bought all 5 packets shipping would be $34.50. I over calculated the Dimensions length 27cm Height 20cm Width 15cm (its L25cm H15cm W10cm-thats the dimensions of the continental packets) Weight 220g (x5) (Its 200g) and then checked on Australia Post
Aust Post Parcel Post charges are: Sender provides packaging-$10.95 ($12.90 may have been a fair price if packaging needs to be covered.) However, from this point on the seller engages in blatant overcharging. .Parcel Post prepaid small satchel-$11.30 medium satchell $15.30 (39cm x 27cm max 5kg). The seller charges $12.99 x1. Seller charged me $17.98 for 2 no tracking and arrives between 3rd April and the 8th April. By comparison an order placed at same time (same country same sending state) came with free shipping. But offered Aus Post Express Parcel option for delivery 1 to 2 days for just $10. Item was bigger and heavier. and came with tracking
I contacted the seller who replied that it was based on distance weight and dimensions. I replied with the details provided here but he ignored me. This is an example of someone obviously over charging and ripping Ebay buyers off wouldnt you all agree? There are also violating Australian consumer laws
repentatleisure1952
·1 year agoMy head hurts.... after reading all that about some curry powder.
I would not agree... I shop total price.
If the shipping cost does not appeal to me then I hit the back button.
What consumer laws have been violated?
sandypebbles
·1 year agoSo if you believe it violates Australian Consumer laws, report it
Did you quote thus seller in 2025, the costs involved today, or the details provided here (as you say) that are from 2019?