Address Format Issue Caused by eBay's Insertion of Tracking Code | Selling

hicf7275 · 2025-04-17T06:45:15.382000Z

eBay has recently started inserting a system-generated tracking code (e.g., ebay:xxxxxxx) directly into the buyer’s shipping address — specifically between the recipient's name and their actual street address. For example (redacted for privacy): Name: [Buyer Name] Address: ebay:xxxxxxx, [Street Address] [Suburb, State, Postcode] Australia Phone: [Phone Number] This added string serves no purpose for the buyer or the seller, yet it causes serious operational issues. When such addresses are uploaded to Australia Post’s system, they are flagged as invalid because the first line of the address (ebay:xxxxxxx) contains no street number or valid delivery information. This leads to delivery errors, and every affected parcel must be manually corrected before it can be processed. This is a significant waste of time and creates unnecessary risk of delays or misdeliveries. We urge eBay to stop including these meaningless tracking codes in the address line, or to move them into internal or non-shipping fields where they do not interfere with postal systems.

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Address Format Issue Caused by eBay's Insertion of Tracking Code | Selling | eBay Australia