Anyone having Trouble with funds on hold
Hi everyone, just wondering if anyone is having trouble with funds on hold ? The moment an item is sold from my shop it has - Funds on Hold: awaiting tracking number and carrier scan, placed on it. I do not understand this, I have got 3 days marked on my shop for processing etc., which was fine until this week and now this, have not Idea what has changed and did I miss something. Any help would be appreciated. Thank you
15 comments
charkunz_0
·2 years agoyep put mine on hold selling silver from perth mint. took a heap of fees now holding my cash and making interest off it. i will not deal with ebay again. i buy thousands of dollars of **bleep** off ebay. i will not spend another dollar. as soon as my funds are clear. i will shut down account and never use again
imastawka
·2 years agoPayments on hold | eBay
sugar249
·2 years agoWell you had better end the listing you still have up, as they will go on hold as well.
I guess you didnt read the T&C's that you accepted when you listed your items.
Oh and you were made aware of your fees as well
*sons_n_daughters*
·2 years agoEbay is NOT making interest off your funds, it's illegal for them to do so. If they got caught, they would in a power of strife. It just sits there in limbo.
As for your threat of departure, seriously, no one cares. Especially ebay. They couldn't care if you lived or died. You threatening to leave is not going to get their attention, because they don't even know you exist. I could pretty much guarantee that if we check your account in 6 months, it will still be active. I've lost track of how many people threaten to leave because they don't like something, yet in 6 or 12 months, they are still buying and/or selling.
Speaking of 6 months, did you know it takes a minimum of 6 months to close your account? You might also want to remove your active listing if you are leaving. Having it there will only delay the account closure more.
sandypebbles
·2 years agoBuying has nothing to do with your funds not being held
You last feedback as a seller was more than a year ago, meaning you are a new seller, and the terms you agreed to when listing do apply to you
eBay are not going to read your tantrum
They do not make interest off funds on hold (a common comment from those who don't think basic policy should apply to them) Maybe look up basic laws around that chestnut )
You were well aware of the fees when you listed
And the money on hold
You listed anyway and now discover the terms you agreed to really do apply
You will need to end the item you have listed and wait the usual time period before you are able to close you account
Be sure to let eBay know all this, other member do not care if you use the site or not
*sons_n_daughters*
·2 years agoLooking at their feedback, it's probably a good thing if they do shut their account. Given out of the last 25 feedback they received, most have been from Chinese (mostly) and Australian sellers with atrocious feedback. There were a couple with 100%, including one Chinese seller, but most have been from terrible sellers who shouldn't be supported.
rakem2011
OP3 years agoHi all, well after ringing eBay at least 4 times my account has gone back to normal, there has been no information as to why my account was flagged and each customer service operator could not work it out, thankfully the last one I spoke to did an investigation and it is fixed, but still would like to know why it happened in the first place, anyway thanks everyone for your advise, have a gr8 weekend 🙂
rakem2011
OP3 years agoCan anyone give me directions as to were I can find my handling times for my shop, I have looked everywhere and am having no luck, I just want to make sure that the handling time has not been changed and may be causing this problem with my funds being on hold, any directions would be so appreciated, getting old is so annoying some times lol
eol-products
·3 years agoHandling time is set on each listing when you create it or edit them. But you can do a bulk edit to change it in from your listing's page.
eol-products
·3 years agoJust checked one of your listings and shows 3 days in the postage information section.
rakem2011
OP3 years agoThank you for your advice I will go and take a look, have a gr8 weekend 🙂
rakem2011
OP3 years agoHave been on the phone with them a few times this week and they cannot give me an answer, so I thought I would ask other sellers if they have any advise.
twyngwyn
·3 years agoDid you ask to speak to a supervisor?
.....then you mention that you will contact the Ombudsman....
rakem2011
OP3 years agoI did ask for a supervisor and got nowhere, so will keep that info in mind, thank you.
twyngwyn
·3 years agoHave they not emailed you with explanation?
Go to HELP at top of page and conduct a 'live chat'