Locked
Discussion interactions are currently paused.
Auspost eParcel contract and rates?
Hi guys,
I send around 20-30 parcels per week. That's over 1000 parcels per year. I thought I was qualified to sign up eParcel service.
But after calling up Australia Post eParcel customer service, they suggested I stick with MyPost Business. They also suggested I probably can only get a better rate than current if I send 20+ parcels per day.
Is anyone currently using eParcel service? Are they telling the truth about "sending 20+ parcels per day"?
Thanks in advance!
5 comments
digital*ghost
·7 years agoThis is anecdotal, as likewise, I use My Post Business - I know sellers on eParcel contracts that still buy 500g satchels in bulk because it's cheaper than their eParcel rates, so I am not surprised by what you've been told by Aus Post.
They get good rates on international postage, and if their contract is for dead weight only (rather than cubed for larger parcels), it is generally pretty good for the larger ones, but I've seen more than a few say that overall the value for money isn't really there (especially when you consider they can lose 'privileges' in exchange for lower prices, like access to compensation).
eol-products
·6 years agoDo you know of anyone that gets better rates with eparcel than mypost and how many parcels they needed to qualify to get it.
digital*ghost
·6 years agoSorry for the late reply - I never saw this post until now
Unfortunately the answer is both yes and no.
Contracts and rates are very seller specific, T&Cs that apply to one will not apply to another, and whether you get a better deal than My Post is really going to depend on the weight / volume of your average package, as well as how many packages you send to what Aus Post consider "rural" areas.
Some sellers on eParcel have contracts where they are charged on dead weight only, while others will always be charged the higher of the two between dead weight and cubed. Other sellers I know use pre-paid satchels for a lot of their packages, and only use eParcel for large / heavy shipments.
Some sellers don't have extra cover as standard with their parcel rates, and return post (if the package is RTS for any reason) is more expensive than a regular parcel of that size / weight.
I can tell you only one (possibly helpful) anecdote, which is that one seller I know was advised by Aus Post not to even bother asking about eParcel unless / until they are sending at least 1000 parcels a year (20+ per week), otherwise My Post was their best option.
bjenterprises
·3 years agoI am sending about 4000 parcels a year and just got an eParcel quote that still works out more expensive than My post business and I am on band 5
eol-products
·3 years agoThey class eparcel as a premium service compared to mypost business. I think you need to be above 5000 plus per year to match the rates.