Awaiting collection | Selling

mc257 · 2024-02-17T16:07:55.969000Z

I have posted an item and it is waiting to be collected from the post office The buyer has had 5 days to collect and still hasn't I have notified the buyer of this and the tracking number but they refuse to collect the parcel saying they want a refund because they purchased the product in error.I didn't not supply my return address on the parcel due to safety concerns How do I proceed from here ?

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