I received an email informing me of this dispute today, 18 December. This is the first time I've experienced this in 5 years, and I'm aware that I am eligible for seller protection, however the buyer's purchase transaction took place on 14 September, so just over 3 months ago. And I cannot view the sale details for items sold over 90 days ago to gather the proof I need of tracked delivery confirmation, etc. How do I respond and prove this was a proper sale / purchase if I can't access the t...

I'm a survivor of an unrecognized transaction dispute. Some points. You must upload a response. The seller protection will only kick in (immediatey) after the upload. Somewhat later a proportion of the postage cost will be credited to to your account. If the dispute is resolved in the buyers favour (almost a cetainty) your feedback score will be decreased by one. Ebay don't read the dispute material and are not involved in making the outcome decision. ...

Buyer filed a dispute / chargeback with their bank as they don't recognise the transaction | Selling

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Buyer filed a dispute / chargeback with their bank as they don't recognise the transaction | Selling | eBay Australia