Buyer Inputting Incorrect address. Package lost | Selling

micmcat0 · 2023-06-17T09:39:22.428000Z

Hi all, I'd like to know where the responsibility lies when you download an automated potage slip from Ebay to send a package that you are selling. The package has the address that the buyer has input into Ebay and is a tracked package. The package is lost, because the buyer neglected to put the right address for his parcel pick up point. Buyer now asking for a refund for a high-value item that was lost due to them inputting the incorrect address. Thanks

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Buyer Inputting Incorrect address. Package lost | Selling | eBay Australia