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buyer not to purchase after agreeing to do so. Ebay deducted $16 already how contact ebay to discuss

Hi 

sold an item on Ebay. Ebay deducted $16 from purchase already. Buyer decided on way to pick up not to go ahead with purchase. How to contact ebay to discuss. 

kk100143
kk100143
104View listings
Posted 3 months ago·Last reply 3 months ago
                                       
         
1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
               
lezned-toycollector

lezned-toycollector

·3 months ago
View listings

If the buyer paid, simply cancel the transaction using the reason "Buyer asked to cancel".

 

If the buyer hasn't paid, then cancel the transaction after 4 days using the reason "Buyer hasn't paid". 

 

To contact an eBay agent, click on the "Help" hyperlink found at the top and/or bottom of every page and follow the prompts. 

                                       
                                                                                 
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