Kind of. Maybe. 😅

halfgweilo, while I was thinking about eol-products' reply, that did occur to me. How would Ebay know how much I paid for postage, and how much the buyer paid for postage, if I put it down as free postage? One of these days I'll develop some logical thought lol

Kitschkoven.. I am puzzled with your question. If, as you said. items were listed as 'free postage' so why would there be any postage involved, regardless of how many items did buyer purchased? 

Right 👍... I am just SO DUMB at this hahaha... it spoke about 'buy a postage label' or whatever. Ebay is all too complex, I can't keep up. My mind is stuck in 2004 postage options, I don't understand half the things spoken about now!

Actually, hey you guys, when I started putting in a refund, I saw that Ebay has recognised that - even though they were purchased hours apart - they are from a 'repeat buyer' and treated as one order. Can you point me to where I might find out if they paid twice for postage? Is it the "You made the sale" notification emails, stating the amount paid? I was just a little unsure when I saw that Ebay has regarded them as one order...

Thank you curraone, and sugar249 for that tip also. Much appreciated! Will organise a refund.

Never chuck money in the parcel.  you can never prove that you have refunded them money in that way.  I know technically you don''t need to refund on free postage items (I do),  but do it officially via the refund option.

Why can't you use the refund button?

Since they have made the purchase there's nothing stopping you from asking for their Paypal or bank account details to refund them that way.