Buyer retracting winning bid | Selling

cubncupcake · 2025-07-12T06:07:44.912000Z

Hi there, has anyone had experience with the following and how did they handle this? I have a buyer who consciously bid on TWO of our separately listed iphones and won both auctions. They immediately requested to retract their bids on both items because “they found their lost phone”. I feel this is a ‘change of mind’ situation and should not have to accept the request. Your thoughts and guidance would be much appreciated.

Discussions

Buyer retracting winning bid | Selling | eBay Australia