Buyer won't respond after winning dispute and getting refund. | Selling

russ1138 · 2025-03-17T05:31:07.666000Z

The buyer claimed the goods were discoloured, even though they wouldn't take them out of the bag, and lodged a dispute saying the goods didn't match the description. I appealed and lost, and ebay took the refund from my bank account plus a dispute processing fee. Now the buyer won't return any of my messages and requests for confirmation that the goods are being returned to me. What do I do now?

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Buyer won't respond after winning dispute and getting refund. | Selling | eBay Australia