buyers sending offers via messenger
hiya people,
i have never in all my years with ebay 20... come up with the following ..
potential buyers sending offers via ebay messenger..
non paying bidders ...lots..!!
what happened to people following ebay rules .. ?? there seems to be no repurcussion to non paying bidders either?? i leave feedback but put it positive then,,non paying bidder beware..have had only one person challenge this !! what do other sellers do ? advise?? thank you !!
13 comments
countessalmirena
·3 years agoJust a small selection of OP's replies to buyer negatives (and neutral):
NEUTRAL: Seller cancelled offer before the due date then left me cut and paste negative description (which seems to be a common thing with seller, looking at her feedback left for others). At no time was I contacted by seller like she claims. Not had this kind of experience in 17 years of ebaying.
Seller reply: you where a non paying bidder... within 2 days no payment ..i am tired of multiple people doing this .. hence feedback left .... your reminders and invoices sent via ebay ..same as everyone elses..if you dont check or pay for your auctions then feedback left , item cancelled .. maybe ... pay for your auctions in a timely fashion
Seller reply: this is incorrect and you know it ........... there was no water damage to book at all ......... i think your annoyed i sent you reminders to pay for it ..................there was pics of the book taken for the post ...no damage at all ........liar
Seller reply: SURE THEY ARE.. YOUR A NON PAYING BIDDER SENT REMINDERS WITH NO RESPONSE
Seller reply: postage cost to america is $35 untracked which i thought unreasonable message se [NB: It's up to you to list the item with the appropriate postage cost; if you didn't charge the buyer for this unreasonably priced untracked postage, and you cancelled because of that, of course the buyer will be peeved.]
Left for buyers:
Reply by buyer: Offer made 1/3/23, offer accepted by seller 2/3/23 at 20;30 hours, had until the 5/3/23 to pay but offer cancelled by seller 3/3/23 stating there was an issue with buyers address, at no time was I contacted about the address or cancellation. Very unprofessional behaviour from seller.
More than a year ago
I haven't the heart to go back any further... but that's not the last of those negative comments with green dots.
OP, sacre bleu - you've been doing this (leaving green dot negative comments) for more than a year. You either haven't bothered reading eBay policy on feedback, or you simply don't care. I suggest you read eBay's Help page on Feedback Misuse Policy.
❝What is the policy?
Any misuse of Feedback is not allowed. Feedback comments should match the positive or negative rating that was given in both buyer and seller Feedback. For example, a negative comment should not be left with a positive rating.❞
eBay don't allow red dots from sellers for buyers. That may well frustrate you, but you can't circumvent that policy by doing exactly what eBay's policy says you are not permitted to do. If any of your buyers decides to report you, you will not be happy; eBay can and do take action on this.
You also don't seem to realise the timeframe for buyers being able to pay. I suggest you read eBay's Help page on Paying for items (in particular the section marked Timelines for paying).
❝Timelines for paying
When you buy an item on eBay, whether you won an auction or used Buy It Now, you'll need to pay the seller within 4 calendar days. The sooner the seller receives your payment, the sooner they'll send your item.❞
(Rubrication mine.)
Hassling buyers for payment earlier than this is truly ridiculous. If you want to be paid immediately, then list with immediate payment required.
You seem not to realise that your screaming negative comments about "DO NOT DEAL WITH THIS PERSON" don't help any seller whatsoever. The username is masked to other eBayers - for example:
j***v (1883)
... so you're not warning anyone. You're simply venting.
It's a pity that you're cutting off your nose to spite your face in this manner. Most of the feedback you receive is glowing with appreciation, and when everything goes well, you appear to be a lovely seller. For some reason, though, you've decided a while back to arbitrarily impose your own timeframe on payments, cancelling sales with the reason "Problem with buyer's address". Were you not aware that, if a buyer is genuinely late in paying under eBay's terms, you can cancel the sale with the reason "Buyer hasn't paid" - but this option won't appear if you cancel the sale sooner than the minimum payment timeframe permits.
Were you aware that by dealing with genuine non-paying bidders in this way, an invisible strike is issued to their account, and that if buyers have more than 2 strikes, they're automatically blocked from buying from many sellers? Were you aware of how to set up such a block in your Buyer Requirements settings?
But really, this weird idea you have about the available timeframe means that no one can tell with any certainty whether you have genuine non-payers or just buyers who were going to pay within the 4-day period but who were cut off by you before the time was up.
*sons_n_daughters*
·3 years agoDo you realise that all those false positive feedbacks you leave for non payers could see you shut down? What that means is, ebay can stop you selling forever. There is no parole with ebay, it's life, forever.
I also found it humorous that one of your non payers was cancelled due to problem with buyer's address. Why would you do that? No repercussions for the buyer at all. You really need to look up the seller's guide, because you are going the right way to get your account shut down.
Don't think about creating a new account if that happens, because it will be shut down too. Same with anyone else in your household with an account.
imastawka
·3 years ago'Someone' needs to read the selling guide, methinks
Everything is so wrong with that opening post.
Buyers must pay for the items they purchase on eBay within 4 calendar days
Unpaid item policy | eBay
Feedback misuse
Any misuse of feedback isn't allowed. Feedback comments should match the positive or negative rating that was given in both buyer and seller feedback. For example, a negative comment should not be left with a positive rating.
Feedback policies | eBay
domino-710
·3 years agoLOL - at following the ' rules '.
gutterpunkz05
·3 years agoNot sure if I have this right or not, just my understanding from your FB, you seem to be harassing buyers and cancelling sales for non payment after 2 days, when sellers are actually entitled to 4 days to complete payment.
On top of that, what is wrong with buyers making offers via ebay messages, they are quite entitled to do so, and you are entitled to accept, decline or ignore.
Unfortunately some sellers just give ebay a bad name.
papermoon.lady
·3 years agoGutterpunk is right.
When you try to contact a seller who hasn't enabled Make an Offer, there is this option, so it is obviously allowed. You can just ignore such offers of course, but they are not against the rules.
repentatleisure1952
·3 years agosandypebbles
·3 years agoWhy oh why are you giving these non payers a positive green tick?
Not only does it encourage them to keep up the behaviour (it adds to their positive number, and nobody reads the comments when they see a green tick)
It is against eBay policy and you will be pinged for it
No other sellers would be silly enough to do such a thing
Have you cancelled the sale the reason buyer did not pay like you are suppose to?
Have you added them to your blocked bidders list?
How do you know there are no repurcussions for them?
Report the non payment by doing the above - they get a strike
stop rewarding these people with happy green ticks and egging them on
Nobody else can see who you are warning others to 'beware' of. Only you as the seller can see the buyer's ID
Nobody else will have a clue who it is
sugar249
·3 years agoWell thats just silly leaving positive for a non paying bidder, plus I think it breaks Ebay rules in itself.
Any misuse of feedback isn't allowed. Feedback comments should match the positive or negative rating that was given in both buyer and seller feedback. For example, a negative comment should not be left with a positive rating.
musicrockgoddess
OP3 years agothey dont give you the option as anything BUT positive ......................as a seller you should know this
sandypebbles
·3 years agoSellers do know this, it has been that way since 2008
Most sellers do not reward bad behaviour with positive green ticks
Feedback is 100% voluntary
You do not have to leave feedback at all, that is the point
Choosing to give a green tick with a neg comment is against eBay policy
And it encourages the buyer's bad behaviour. Of course they are going to keep doing it when they do as they please and get a big ol' green tick for it
There is no excuse for it
As a seller, you should know that
padi*0409
·3 years agoSandy is very well aware of that and if you read the Countess' post you should also be aware that leaving a buyer with a positive with negative comments is very much against the feedback policy.
If you get reported on doing that YOU will be the one that gets penalised and may get your account sanctioned................
Edit. Snap Sandy.
sandypebbles
·3 years agoEven is eBay does'nt slap them, eBay will remove the comment and leave the green tick
All for the sake of a few minutes of 'feeling good' about leaving a negative comment
And, as has been said, nobody else has one single clue who the OP is talking about
only the seller and the 'buyer' being rewarded see the buyer's ID
Something else after 20 years a seller ought to be well aware of