Can my authorised user's message buyers? | Selling

robloxunits · 2024-02-07T04:50:47.129000Z

I have just added an authorised user to my ebay store and I am wondering if they should be able to message buyers under my store name? My authorised user has no option to "Contact Buyer" or to "Mark as Sent" on any order I get. Is this normal or are authorised users not meant to contact my buyers? Any help would be greatly appreciated!

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Can my authorised user's message buyers? | Selling | eBay Australia