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    Can no longer scan tracking numbers on my iphone 12 but my wife's iphone 8 does it perfectly

    About a month or two ago it just went haywire and put in a massive number when I scan the barcode. I get an error message that the number must be between 3 - 50 characters. The tracking number is in there amongst a bunch of junk. 

    I deleted and reuploaded the app but no avail. 

    Does anyone else have the same problem?

    ha-harri-wbneavpp5n
    ha-harri-wbneavpp5n
    880View listings
    Posted 3 years ago·Last reply 3 years ago
                                           
             
    8 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    Anonymous User

    Anonymous User

    ·3 years ago

    same with mine. updated the phone, now the eBay app wont scan Australia post parcel tracking codes, however on tracked letter codes it works. ergh. technology, fun. fun. fun.

                                           
    smhrocky03

    smhrocky03

    ·3 years ago
    View listings

    I’ve contacted and spoken to eBay 3 times about this, going back probably 3 months now.

     

    They obviously don’t care, because it’s still not fixed.

                                           
    padi*0409

    padi*0409

    ·3 years ago
    View listings
    @smhrocky03 wrote:

     

    They obviously don’t care, because it’s still not fixed.

     

    Why would they when the problem is with your phone ?

                                           
    rocket2retro

    rocket2retro

    ·3 years ago
    View listings

    Same problem. My old iPhone 7 worked fine but my new 13 has the same error.

     

                                           
    sandypebbles

    sandypebbles

    ·3 years ago
    View listings

    Anything like this?

     

    https://community.ebay.com.au/t5/Selling/Tracking-scan-on-app-not-working/m-p/2502756#M224390

                                           
    ha-harri-wbneavpp5n

    ha-harri-wbneavpp5n

    OP3 years ago
    View listings

    Yes, same problem. Ebay has no solution

                                           
    twyngwyn

    twyngwyn

    ·3 years ago
    View listings

    is your phone up to date?

                                           
    ha-harri-wbneavpp5n

    ha-harri-wbneavpp5n

    OP3 years ago
    View listings

    Yes

                                           
                                                                                     
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