Canada postage strike, Parcel to Canada bounced back, now what? | Selling

desoto233b · 2025-10-06T03:23:41.183000Z

I sent an item to Canada shortly before the strike. (Sep 24) Today I received it back with a letter attached from Aust Post that all Canadian bound parcels are being sent back, and I will be eligible for a refund. I purchased the shipping label through eBay. So what now? How would I go about obtaining a refund? Should I just request to cancel the label? As for the item, would you cancel it with the reason being "problem with buyers address" and inform them why? Or should I hold onto the item and resend it when postage resumes, but I think that would incur a late postage defect. How are other sellers navigating this issue at the moment? Cheers.

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Canada postage strike, Parcel to Canada bounced back, now what? | Selling | eBay Australia