Cannot upload tracking numbers, anyone else having the same problem?
I cannot upload any tracking numbers today 7/7/23.
It just comes up with a blank screen when I try to upload tracking info to customer orders.
I tried Firefox, Google & Chrome browsers, I tried restarting the computer.
Nothing worked. Is anyone else having trouble uploading tracking numbers?
12 comments
sandypebbles
·3 years agoI don't know if you have an iPhone (I don't) but I remembered this thread and thought I would mention it just in case
https://community.ebay.com.au/t5/Selling/Entering-tracking-number/m-p/2531775
countessalmirena
·3 years agoSNAP
imastawka
·3 years agoSorry Countess. Your reply wasn't showing when I replied.
countessalmirena
·3 years agoIt always happens - the invisible post! The server settings don’t update quickly enough.
imastawka
·3 years agoimastawka
·3 years agoIt's Friday.
Ebay maintenance day - try again later or tomorrow.
yeoldecoinco
OP3 years agoThis is no maintenance glitch.
It is still happening today (Saturday) as my sent orders with no tracking numbers added start to pile up.
This is serious, as adding tracking is very important, both because the customer knows the item has been sent and because if it is not added, my tracking performance will fall below 95%
I have contacted eBay about it, but they are moving at their usual, glacial pace.
davewil1964
·3 years agoStill happening on Monday
yeoldecoinco
OP3 years agoYes, it is still happening on my current orders page.
However, I have found if I go to my orders for the last month and bring that up and select the add tracking box at the bottom of each order I have not yet posted, it works on that..
davewil1964
·3 years agoWorking for me this evening
yeoldecoinco
OP3 years agoYes, seems to be working again now.
countessalmirena
·3 years agoIt’s Friday - well known as the day on which eBay glitches are more prevalent.