Changed Postage to Untracked Due to Payment Holds Now Sales Have Decreased | Selling

orbtreasures · 2024-02-23T22:31:48.649000Z

Two weeks ago, I experienced a situation where my sales were placed on payment hold. I contacted the customer service team for assistance, and they advised me to switch from standard parcel shipping to untracked letter service to resolve the issue. However, since making this change, my sales have decreased by 33% and are continuing to decline. I am curious if others have encountered a similar situation and if there are any recommendations to address this issue. I am considering either reverting to tracked shipping and accepting a lower profit margin on items that would typically go untracked, or increasing the promoted percentage amount on my listings. Thoughts?

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Changed Postage to Untracked Due to Payment Holds Now Sales Have Decreased | Selling | eBay Australia