I recently listed a pre-owned women's dress for sale, the purchaser had no feedback and while I acknowledge everyone has got to start somewhere, to me it was a red flag, they where late to pay so I sent a payment reminder, ended up being a day 5 after selling, they said they pay the following day on day 6, ended up being paid on day 7. I took extra precautions taking extra photos and videos of the dress and video of the zipper functioning before sending the item (call it a gut feeling...

Argh. So many points to cover. Firstly, you have no actual measurements. I don't care what the ebay measurements are. Clothing buyers want to know what it actually measures. Exactly. Clothing is one of the hardest things to sell on ebay. Have you checked he Facebook page to see if there are pics of her wearing said dress? Secondly, you should have opened an unpaid item on the 4th day and none of this would have happened. You said 'canvas' but the label says 'r...

Customer wants refund for item that doesn't fit them now saying not as described | Selling

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Customer wants refund for item that doesn't fit them now saying not as described | Selling | eBay Australia