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Customers having issues paying for products
Summary: The discussion centers around customers experiencing issues with paying for products. Participants engage in addressing potential solutions or sharing similar experiences to help resolve the payment problems faced.
Is any one having a problem with customers being able to pay. After 5 chats with Ebay "help" and getting no where only to be told there is no problem, they finally said....
“we have been receiving few technical issues related to buyer's who have been trying to make purchases using PayPal account. Also if the buyer is trying to pay for the item via Credit card/ Debit card the payments go through the PayPal payment service portal. We have received similar concerns regarding this and in few cases the buyer's accounts are facing restrictions placed by PayPal and this is the reason they are not able to make purchase. In some other cases this might happen because of the low balance issue.”
I have had so many customer complain to me about not being able to pay on Ebay. How many potential customers have I lost. 😞 Getting any help from Ebay is pitiful. You just get palmed off. And in Australia there is no telephone number to call. It is all online chat.
fasterfaster1
·3 months agoYes having same issue for three days now. Contacted Ebay with zero result.
sandypebbles
·3 months agoVery unlikely it is the same issue as the one from 2021 you are commenting on
Very much to do with the current issue that numerous people have posted about over the past week
But yes, according to eBay it isn’t happening
kh-federico
·3 months agoHi fasterfaster1,
This topic has been locked because the thread has become a bit dated. If you’d like to keep the conversation going or have additional questions, we encourage you to start a new topic.
Thanks!
eBay moderation