DIFFERENCES IN POSTAGE | Selling

wjdh · 2025-01-11T02:26:37.925000Z

I've had a buyer complain and threaten to issue a black mark because having ACCEPTED what eBay calculated as the postage, $23.85, the actual label was $13.95. He knows that because, stupidly, I told him so instead of making it clear that he accepted that postage cost in the first place. Buyer now expects me to refund the difference (which went to eBay, not to me) or will issue a black mark. How do I resolve this with the robots at eBay?

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