Dispute with buyer | Selling

shee_jarr · 2025-07-05T00:08:36.882000Z

Hello I’ve recently sold an item that’s been sent to Brazil from Australia. the buyer wanted the shipping label as low as possible like $30. When I was at the post office shipping the item (box of toy Ben 10 figures) I made sure it was as low as possible shipping international and a box enough to contain all the figures. after a week it’s now at Brazil customs awaiting payment. The buyer refuses and it’s too high and has put in it hasn’t arrived. The dispute is only a day old what do I do? I hate I can’t talk to a eBay agent as I’m struggling to figure out what to do.

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