Ebay collecting the wrong amount from buyers | Selling

smev · 2025-03-17T21:56:11.990000Z

I have been experiencing this issue for several sales now and it is usually with overseas sales.When selecting the option that buyers pay the postage calculated by their location. Ebay is charging them less than what the actual cost is to post the item to them. So I have left to make up the shortfall which can be as much a $50 which is ridiculous. It is as if they haven't updated their rates on the charging end but only on the label end of the system. Has anyone else experienced this?

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Ebay collecting the wrong amount from buyers | Selling | eBay Australia