Ebay might be the most incompetent organisation I've ever dealt with. | Selling

sawil4629 · 2025-10-06T23:14:38.380000Z

I received a neutral feedback from a buyer saying their item didn't work. It was an HDMI cable which I've sold over 100 of. Even though I knew it was almost certainly not a problem with the cable, I apologised to the buyer and issued a full refund. Several days later I noticed I had a defect for the sale for cancelling the order for being 'out of stock'. I appealed the defect informing Ebay that this was not the case and providing details of the situation. I received reply saying that the defect was not eligible for removal. In over 20 years of business I have never encountered an organisation as incompetent was Ebay. It's baffling that they are still in business.

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Ebay might be the most incompetent organisation I've ever dealt with. | Selling | eBay Australia