eBay not allowing address or contact details needed for pickup | Selling

njpayne001 · 2024-12-27T07:09:37.712000Z

I sold an item with local pickup only specified (it's a 90kg bandsaw), and the buyer has paid, but eBay messaging will not allow any message containing my contact details to be sent to the buyer. Any message containing either phone number or address fails with the response "Something went wrong - please try again later". Other messages go through fine. I tried their 1800 number for help, but that's just a robot that tells me to go to the website, which is completely useless on this topic. How do I send the buyer the information they need to pickup the item.

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eBay not allowing address or contact details needed for pickup | Selling | eBay Australia