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    ebays authenticators return wrong shoes

    Summary: The discussion initiated by whitehype.jpg revolves around an issue with eBay's authentication service, where incorrect shoes were returned after authentication. Several other participants, including repentatleisure1952, sugar249, springyzone, and etb321, engage with the topic but do not provide further commentary. It seems to be a report or complaint without further details or resolutions shared in the thread.

    Hoping someones able to help me out.

     

    I sold a paid of US11 jordan 4 white oreos on 22 July. came home today (22 August) to find a parcel at my door.  Upon opening I found a pair of US10.5 white jordan 3's . It looks like the shoes somehow failed authentication (I won the shoes in a raffle from Australian retailer upthere store.) 

     

    what do i do in this situation? the shoes were legit, brand new and still factory laced. is there a way i can get my payment for the shoes i sold or at the very least get the correct shoes back?!

     

    i feel like ive been scammed by the authenticators who have taken my shoes, marked them as fakes, and shipping off a completely different pair or shoes in the hopes i wouldnt realise.

     

    any help or guidence would be much appreciated 

     

     

    whitehype.jpg
    whitehype.jpg
    6View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    4 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    etb321

    etb321

    ·1 year ago
    View listings

    So you sent off a pair of genuine Jordan 4's  and got back a pair of fake (failed authentication) Jordan 3's? 

     

     

     

                                           
    springyzone

    springyzone

    ·1 year ago
    View listings

    Okay, if you sold the shoes on 22 July, maybe under a different account, then surely the shoes returned to you would have been clearly packaged or with some sort of note in them to say it was from the authenticators?

     

    Mistakes do happen.

    Maybe take photos of the packaging & the shoes you have been sent. Is there a note saying US10.5 Jordan 3's?

    I would have thought there would need to be some details included.

    Then take a screen shot of your ad and the photos.

    Maybe then contact ebay but do it where you actually speak to an ebay rep, see if they can help if you show them the photo evidence.

     

    Did you at any time receive earlier notification the original shoes failed authentification?

                                           
    sugar249

    sugar249

    ·1 year ago
    View listings

    Interesting, your sales history doesnt show a sale for the 22nd of July,

                                           
    repentatleisure1952

    repentatleisure1952

    ·1 year ago
    View listings

    Have you received any notification from eBay?

     

    I very much doubt that eBay has scammed you.

     

    Any information on the package?

     

    Have you contacted your buyer?

                                           
                                                                                     
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