Extra charge for freight enquiry

Buying & Selling

Selling

Hi,

I sent order EBA02539055601000850902 all in one box.

I was only provided the one sticker, so I placed the products together,

The lady at the post office said I would pay extra, but I thought it would save money as I put multiple items together.

Can you please explain to me if I have done the wrong thing?

Also how should I handle multiple sales in the future, as I don't see an option to put multiple things in a box.

Thankyou

grovecommunicationsupplies

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Posted 2 years ago·Last reply 2 years ago

6 comments

danieh_6

·2 years ago

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Did you end up paying extra?

springyzone

·2 years ago

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he lady at the post office said I would pay extra, but I thought it would save money as I put multiple items together.

Whoa, be careful here. I am assuming the buyer has already paid for the items, including postage.

So the only one saving money here would be you.

Combining items into one parcel will often lower the postage cost, but not always though.

Just be aware, a lot of buyers don't like it if they see a seller has paid a fair bit less for postage than they were charged for.

*sons_n_daughters*

·2 years ago

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@springyzone wrote:
he lady at the post office said I would pay extra, but I thought it would save money as I put multiple items together.

Whoa, be careful here. I am assuming the buyer has already paid for the items, including postage.

So the only one saving money here would be you.
Combining items into one parcel will often lower the postage cost, but not always though.

Just be aware, a lot of buyers don't like it if they see a seller has paid a fair bit less for postage than they were charged for.

It's an ebay generated tracking number, so the buyer won't see the postage cost, as it's not printed on the label. Same with Aust Post generated labels that you buy online.

It says size and weight can't be shown, so I'm wondering if the OP did input the correct size and weight when they were generating the label, or just went the under 500g option.

I'd also be interested to know if they did have to pay extra, because the parcel has had a lodgement scan, so it's been posted. One item had $10.60 postage, the other item had $20.05 postage. I suspect they may have created a label for $10.60.

sugar249

·2 years ago

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@*sons_n_daughters* wrote:

I'd also be interested to know if they did have to pay extra, because the parcel has had a lodgement scan, so it's been posted. One item had $10.60 postage, the other item had $20.05 postage. I suspect they may have created a label for $10.60.

I am worried that OP has underestimated the postage on the reel of cable anyhow, 100m or telephone cable will be more than 500g, so they are up in the 12 to 15 bucks just for that, and MDF isnt light either.