Hi all, I have a parcel being delivered internationally that was not successfully delivered, and is being returned to me. I suspect the address provided by the buyer was not recognised by the local postal service, though this is yet to be confirmed. Another possibility is that the address was correct, but the postal service failed to deliver it for some unknown reason.The buyer has indicated that they would still like the item, and do not wish to receive a refund. This means that the item n...

You have no idea if when you resend the item that it won't be rejected again. I would wait until the item is returned to you and you've inspected it, then refund using "problem with buyer's address" - you will get all your fees back as well. I think you should also consider blocking them in case they try to buy again and the same thing happens.

Failed delivery - who pays for re-postage? | Selling

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Failed delivery - who pays for re-postage? | Selling | eBay Australia