funds are not been transferred by ebay
have sold item which was local pick, buyer paid and provided the buyer code, ebay showing funds available but not making the transfer? How can I contact ebay to point out the issue to get it resolved?
Thanks in advance
9 comments
sandypebbles
·1 year agoDo you mean not making them transfer as they are on hold due to you being seen as a 'new' seller by eBay or something else?
Your only other feedback as a seller was from more than a year ago, so you will have the 30 day hold
Assuming you fully completed sign up to Managed Payments with all the correct information, and were verified to sell
Payments on hold | eBay
ohanes2004
OP1 year agothanks for getting to me, appreciated.
I have sold item two weeks ago and got paid for it, I have got after that notification to verify my account by ebay making two payment which I received but don't know where to enter them in ebay
Regards
ohanes
sandypebbles
·1 year agoRegistering as a seller | eBay
Scroll down to Using microdeposits (I assume that is what you mean by eBay making two payments?
ohanes2004
OP1 year agoyes indeed, I can't find anywhere says micropayment, there text
there is "learn more" when I click on it just says what is the microdeposit and back button, so I assume they will send me some new notification since I have received the two microdeposits?
sandypebbles
·1 year agoIf you have received them, you need to verify the amounts you received
How long ago did they go into your bank account?
From the link I gave
Here's how to verify your account using microdeposits:
It can take up to 3 business days for microdeposits to reach your account, and we'll email you to confirm they've arrived. The microdeposits will be withdrawn from your bank account within a few days.
Tip
Don't attempt to enter any amounts until the microdeposits have reached your bank account, as this could cause issues with verifying your account.
ohanes2004
OP1 year agothe transactions already in my bank account, but I don't have any banner to select, that is the issue
sandypebbles
·1 year agoI know, but as I said, how long ago did they hit your bank account?
I ask because eBay may be 'slightly behind' since today is only Monday, you might need to wait until later today or tomorrow for the banner
Unless they reach your bank account right after you sold (two weeks ago) or even a week ago
If that is the case, then you might need to contact eBay if it has been a while and there is still no banner