Funds on hold : awaiting authentication | Selling

loliandtori · 2025-09-19T08:18:36.063000Z

Hi, My item have a blue-tick "Authenticity Guarantee". But when Item sold and buyer already paid the item, there is a note ["Send to Authenticator by Tue, 23 Sep ... Funds on Hold : awaiting authentication]. This is my first time with this scenario. And eBay customer service is already closed. What does this mean?Are they holding the funds even if I send the item to the buyer?Do I still have to send to eBay? If yes, What's the address?Or, can i now send this item to the buyer? Thank you.

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Funds on hold : awaiting authentication | Selling | eBay Australia