Giving discount
Hi I have sold 3 items separately and buyer offered a price and I and happy to except but how do I invoice the discounted amount?
4 comments
Hi I have sold 3 items separately and buyer offered a price and I and happy to except but how do I invoice the discounted amount?
curraone
·1 year agoHas your buyer paid any money yet? just for clarification
sugar249
·1 year agoYou can also give a partial refund, but if I do that I do it at the order level so it is spread across the 3 items, Not against just one item.
siddieswans
·1 year agoIf the discount is less than the postage cost, you can discount the postage on the invoice to get to the right total. But I would think you probably agreed to a combined postage cost as well. The only thing that can be discounted on the invoice is postage. Generally the easiest way is to create a Special Listing for Buyer XYZ with the agreed price plus postage (or free post if the offer included postage.) However you should have done this BEFORE you allowed the buyer to purchase the items separately. I can only suggest you cancel the original sales (using the reason Buyer request) and then create the Special Listing. (Remember to un-select the auto-relist option.) You will need to explain carefully to your buyer what you have done. Others may have a better solution.
davewil1964
·1 year agoAustralia doesn't have an option to not auto-relist BINs.
Although if it takes 30 days, there is a fair chance the sale isn't going through.