Help! I accidentally cancelled a transaction after the buyer had paid an picked up item. | Selling

susanm5062 · 2023-12-03T10:16:28.804000Z

I listed a bike. The buyer paid via ebay. The bike was picked up. The transaction was sitting in MyEbay as an open item and I accidentally cancelled the transaction. Now the money has been taken from my bank account and I suppose Ebay will refund the buyer. I've contacted the buyer to advise them of my error. What do I do? Re list the item and Ask the buyer to re purchase? I need ebay to step in but its not possible to get any customer service...

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Help! I accidentally cancelled a transaction after the buyer had paid an picked up item. | Selling | eBay Australia