Locked
Discussion interactions are currently paused.
How to cancel a return request
I inadvertently selected the return button. How do I cancel this request? I simply need to pay the buyer for a new belt on the washing machine.
3 comments
Locked
Discussion interactions are currently paused.
I inadvertently selected the return button. How do I cancel this request? I simply need to pay the buyer for a new belt on the washing machine.
digital*ghost
·10 years agoIf you are the seller, you are not able to close a return request, unless you issue a full refund. You can offer the buyer a partial refund and if that's accepted, the amount will be refunded and the case closed, but if you have already selected "accept return" then you won't be able to do anything else except refund in full (if the buyer returns it).
The buyer can close a request from their side though. If the payment was via PayPal, I have previously found that I can't issue partial refunds from a disputed amount (open request), so the only way you can refund from the funds paid is if the buyer is willing to close the request first.
Anonymous User
·3 years agoI only want to cancel return request as it costs more than the item
daydreams_12
·3 years agoPlease check dates before adding to a post. It has been 8 YEARS since this was last posted on.
What is the reason you requested a return. If the item is not as described or not working correctly you do not pay for the return if you open the right request.
It is however up to you if you want to return for "Change of Mind".