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How to complain about ebay customer service?
Summary: The discussion, titled "How to complain about eBay customer service?", involves multiple participants, but unfortunately, no content is provided for any of the posts or responses. Therefore, details regarding the complaints, suggestions, or any specific interactions mentioned are missing from the available information.
How do I let someone in ebay who actually cares know that the 'customer service representative' just refused to answer my question as to why I had received notification from ebay about supposed "listing violations" (there weren't any!), cut off our discussion without word, sent a "transcript" to my email that contains sentences that DO NOT APPEAR in our 'conversation' and claims at the end of the "transcript" that I ended the chat?!? Truth: No!! Disgraceful treatment of a long-time, conscientious seller with perfect feedback. I am incredulous that this person earns money to do this "job".
kh-stanley1
·2 years agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.
Thank you for understanding.
hagenbob
·2 years agoLet me know if you ever find someone. I have been trying to get someone more senior than the ebay "Flag wavers" who, as you say, do not care really what happens.
I am involved in a scam with a buyer and despite sending all documentary evidence to ebay on the matter, they will not speak to me any further and now I am down $1500.
Is there anyone like Fair Trading Dept that such matters can be reported to for a proper investigation, in Australia?
It is just so frustrating.
Will really appreciate any contacts that you can direct me to
Bob
repentatleisure1952
·2 years agoAsking someone who has not come back once on a 3 year old thread is unlikely to get you an answer.
If you provide details of what has happened one of the members here may be able to point you in the right direction.
begoo_8
·2 years agoNot helpful to me at
sugar249
·2 years agoa 2year old thread,
springyzone
·2 years agoIf you want help, start a new thread but you'll have to outline what your actual problem is.
sandypebbles
·2 years agoYou have'nt asked anything so how do you expect other members to help you?
Start your own thread instead of tacking onto one from 2 years ago
padi*0409
·2 years agoCheck FB left Sandy..................
sandypebbles
·2 years agoAm I reading what I think I am reading?
The bought from a dodgy as seller in China (that much is right)
Reviewed (?) received (?)
Apparently has'nt opened a dispute (?)
Not sure where the need would be to complain about customer service
But then they leave almost all neuts even when they are happy
Too much rain and not enough coffee
digital*ghost
·5 years agoeBay invariably send a "how did we do?" email requesting feedback on the assistance you received, from memory you get to rate 4 different aspects, two of which are specifically for how the rep handled it (I assume their overall performance is ranked this way, as it refers to the specific rep you speak to by name - whether it has a real impact or just floats out there in the void, I couldn't say).
hagenbob
·2 years agoIt just floats around, I am sure.