How to lodge a formal complaint against Ebay customer service? | Selling

31flavours · 2021-02-03T23:34:16.257000Z

I'm a seller who is losing daily sales due to Ebay customer service refusing to act on a void item not received case & an 84 year old, new user who is asking to close case but can't navigate the platform properly, despite my attempts to help. The customer service has been atrocious (not sure if it is India now?), it's costing me money & I would like to lodge a complaint so this doesn't happen to other users. Please help.

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How to lodge a formal complaint against Ebay customer service? | Selling | eBay Australia