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i entered incorrect tracking and now the item has been delivered but payment is still on hold

wanting some advice as I sent an item and scanned the wrong code for tracking. Item arrived according to my aus post account but the I noticed that item wasn"t updating on ebay so I went back and changed the tracking number but as its already been delivered, it wont update and my payment is on hold even though item received over a week ago. I have contacted buyer but no response. Anything I can do to get payment cleared?

styled.by.72

2299 View listings

Posted 1 year ago·Last reply 1 year ago

1 comment

*casey*

·1 year ago

As you haven't sold for a long time, eBay will see you as a new seller and your payment will be on hold.

Have you registered to sell and signed up for managed payments ?

https://www.ebay.com.au/help/selling/getting-paid/registering-seller?id=4792&srsltid=AfmBOooBklZu1eMfS5iTYYbUTfni8pFio4Ogk8Ffeqk6Wyq42FpZk9XU

Payments on hold

https://www.ebay.com.au/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&srsltid=AfmBOopdEopBNbU5n63WuNCpJ-K18OshVI8cmbLGfQixE4b-r1v7zleh