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    I got ripped off - How do I rectify?
                     

    Summary: The discussion likely revolves around stevlenindustries experiencing a situation where they were overcharged or deceived in a transaction and are seeking advice on how to rectify it. Participants including imastawka, repentatleisure1952, p9games, and domino-710 may have shared their thoughts or offered solutions, but their specific advice is not detailed in the content provided.

    Hey all,

     

    About a month ago, I sold a card for about $50 and send it as a tracked letter. However, the tracking number didn't work. Being registered post, it had no QR code to scan and I had to put it in manually. My silly self put in RRP instead of RPP and then spent days coming back multiple times to double check the numbers, without realizing it was an error in the letters.

    The buyer put in a claim that the card had not been delivered, opened a case with Ebay and got their money back. The case was then closed. It was *after* this that I realized I has the letter wrong and then I put the correct ones in, looked up the tracking and it showed the item as delivered a few days after I posted it and well before the buyer had put in the false claim that they hadn't received it.

     

    After discovering this, about 12 days ago now, I put in another claim and included the correct tracking number and have had absolutely no response.

    Is there a way to rectify this? I feel that the person who ripped me off should be black listed and life banned from EBay on pure principal. I take great pride in packaging items well and shipping them in good time. I take this person's false claim as an insult to my integrity as a seller. 

     

    Thanks

    stevlenindustries
    stevlenindustries
    49View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    4 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    domino-710

    domino-710

    ·2 years ago
    View listings

    Heaven help Thailand. LOL

                                           
    p9games

    p9games

    ·2 years ago
    View listings

    Little to no hope.  Sometimes you mess up.  Learn from it, adapt, fix process etc.

     

    I bought a Zebra barcode scanner few years ago.  Must have used it with 30,000 shipments and never had a single barcode scanning error.

                                           
    repentatleisure1952

    repentatleisure1952

    ·2 years ago
    View listings
    @stevlenindustries wrote:

    Hey all,

     

     

     

    After discovering this, about 12 days ago now, I put in another claim and included the correct tracking number and have had absolutely no response.

     

     A "claim" with whom?

     



     I feel that the person who ripped me off should be black listed and life banned from EBay on pure principal. I take great pride in packaging items well and shipping them in good time. I take this person's false claim as an insult to my integrity as a seller. 

     

    That's somewhat extreme.

    How do you know the buyer has the item?

    There are thousands of threads where tracking shows delivered yet the buyer has not received the item.

     

    Perhaps in future take more "pride" in entering the correct tracking details.

     

                                           
    imastawka

    imastawka

    ·2 years ago
    View listings

    You can try appealing, but you only have 30 calendar days to do this.

     

    In the appeal you must upload new information (the correct tracking number)

     

    It might work....or not.

     

    Appeal the outcome of a case as a seller | eBay

     

    But a lesson learned, I'd say, to be more careful next time.

                                           
                                                                                     
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